DONATION PROCESSING TIME: 09:00 - 22:00 GMT +8 (Standard Processing Hours, may extend depending on any circumstances such as events)
DONATION PROCESSING DURATION: Real-time up to four hours (depends on the availability of the support since access to GameCP is limited to selected GMs only)
***BDO and BPI recently added 05/13/2017
FOR THE RECEIVER'S DETAILS, KINDLY CLICK AND ACCESS THE DONATION FORM
SELECT THE SERVER NUMBER AND LOOK FOR "PAYMENT METHOD".
CHOOSE YOUR PREFERRED DONATION OPTION AND YOU WILL SEE THE RECEIVER'S INFO.
- All the details needed should be filled out correctly, these fields are the ones with asterisk
- The FULL NAME on the form should be the full name of the sender (if payment method used is LBC, Cebuana, Palawan Express and Western Union)
- Username : your login username
- IGN : your in-game character name (the one to receive the GPs)
- The screenshot/photo of the remittance receipt should be attached to the form so we can verify the information provided regarding the donation. We require that the attachment is clear enough to be validated, we may request you to send another clearer copy if not
- We will not process the donate if the attachment is incorrect/not related to the donation made. In this case, we will be notifying you via the email address you have put on the form if the attachment is incorrect
- Please make sure that the email address you provided is a working email address so we can notify you if your donation has already been processed
- If donating by group, please utilize the "REMARKS" section and indicate the Username and IGN of the players and the corresponding amount they donated
- In cases that there has been mistakes or correction to be made on the name or details of the receiver (ex: misspelled name, etc), we will notify you via email too so you can make the necessary changes. We will process the donate but will allow you to fix the mistake within 24hours and notify us via email once done, failure to do so may result in account restriction
- Bogus donors'/fraudsters account (ex: non-existing reference number, edited screen shot of the transaction, and the like) will be restricted and will be dealt with accordingly
- Please only fill out the form once, if you were redirected to the "Thank You" page after submission of the form, that means it was successful
- Donation, from the word itself, is optional for those players who want to help the server in exchange of availing game points
- The game is forever-free-to-play
- Donations are NON-REFUNDABLE
- Donations to be made should only be in Philippine Peso (PhP)
- Promotions regarding the donation will be announced here in our forum and FB page; the details enclosed and rewards included are fixed
- If a promotion date has been set and announced, all donations sent during that period only will be applied. Donations made before or after the relevant period will no longer be considered as part of the promotion and will be treated as purchases priced as regular donates.
- Reimbursement or refund due to "unfortunate experience" will not be entertained. The management of RF Nexus have the option to consider it upon extreme situations
- The Game Rules, Terms and Conditions and this context for donation process may be changed at any time without prior notice to the players. Although RF Nexus will always undertake to inform our players of impending changes, it is the players’ sole responsibility to always check the forum or our FB page for updates.